Despite the fact that this is not the most importantfactor to help you identify a trustworthy cloud website hosting provider from a bad one and a reseller from an actual supplier, having the option to call and speak with a live person is an indicator that you aren't dealing with a one-person company and that you'll be able to get in touch with someone any time you're in need of assistance. The phone support for website hosting services may vary from general to expert, which means that the problems which can be resolved through a phone call vary based on the specific provider. In most cases, these matters are more basic and include billing or 1st level tech issues since more complex tasks usually need a support ticket where both you and the system administrators can follow what's going on with a given issue. However, being able to phone call your supplier can save you lots of time and efforts for the multitude of small things that may eventually appear when you manage your hosting account.

Phone Support in Cloud Website Hosting

In case you choose to buy one of our cloud website hosting service, you can talk with our customer support team over the telephone for 14 hours a day. We will help you select the best package for your web sites since we think that it's better to discuss such matters with a live person. In case you already have an account, we will help you with any sales/billing questions and general matters, even with some tech situations which don't need a lot of time or escalation to an administrator because it will be more convenient to open a support ticket for time-consuming issues in order to have all the communication in a single place. We now have telephone numbers in the United States of America, Great Britain and Australia, so you can call the one you prefer and speak with our representatives.

Phone Support in Semi-dedicated Servers

We offer live phone support 14 hours daily as part of the support services for every single semi-dedicated server package that we supply. Due to the fact that some issues are more complex and time-consuming, you will have to open a support ticket if you come across such an issue, but for all general, billing or minor technical issues you can always give us a call and we will help you quickly in order to save you the time you'll have to spend on opening a support ticket. Even if you do not have an account yet, you can find out whether you can host your internet sites on our advanced cloud platform or you'll be able to receive any other general info about our semi-dedicated services. We now have local phone numbers in the U.S.A., the United Kingdom and Australia as well as a global number, so that you can call the one which is closer to where you are.