Live Chat Support in Cloud Website Hosting
As we acknowledge the fact that a great number of problems are often resolved when you speak with a live person, we provide a live chat service for all our prospective and active clients. The chat is online every day and our customer support representatives can assist you with a number of questions and situations. In case you aren't our client yet, you can learn more about our cloud website hosting plans and the website hosting environment in general so that you can make sure that your sites will function properly on our servers. In case you already have an account and you've got some questions or you have any troubles with any of our services, you will be able to join us on the live chat and we will supply you with the necessary details or help you troubleshoot the problem. You'll need to open a support ticket for certain troubles that need more time or the expertise of a sysadmin, but for a number of basic issues you'll get help on the spot.
Live Chat Support in Semi-dedicated Servers
We have a live chat service that is accessible to all our prospective and active clients. If you're thinking about a new web hosting account, you are able to chat in real time to one of our agents and obtain more info about our semi-dedicated servers so that you can choose the perfect package for your sites. If you already have an account with us, we'll be able to assist you in a very timely manner with general, billing and first-level technicalmatters. Although in some instances you will need to open a support ticket since there're problems that can't be resolved through a live chat, we will be able to help you with numerous common jobs, such as installing an email account in an email client or redirecting one domain name to another. As a result, you'll receive timely assistance and you will save a long time.