Regardless of the fact that the web hosting service offered by the different companies is more or less the same, each provider has a personalized platform with its own tweaks and different ways to accomplish particular things. In such a case, an information-loaded knowledge base will be really useful both for people with zero prior experience and for technically trained users who will sooner or later learn how given tasks are done, but will waste time in the meantime. The purpose of such a knowledge base is to help make the service fast and simple to use, sparing users loads of time and effort. The outcome is more content clients, since they can quickly find the info they are seeking, and considerably less work for the tech support staff representatives, because usually the vast majority of the inquiries and issues that customers have got are already included in the knowledge base. If the articles are expertly written and encompass more things, you’ll be able to get to know more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Website Hosting

If you order a cloud website hosting package through our company, you will be provided with access to our exhaustive online help documentation where you will find info on de facto everything related to our hosting packages. The topics encompass anything from how to create an e-mail address on your feature phone, to how to accomplish various things using an .htaccess file. The articles themselves are written in a simple-to-comprehend fashion and include in-depth guides on how to perform a given task inside your Hepsia hosting Control Panel. You can also find information that is not directly associated with Hepsia, for instance one that concerns web-based apps on your personal computer. The whole archive of articles will be available in the Help section of the Control Panel, but the ones that are dedicated to a certain Control Panel section can be accessed on the spot. Considering the fact that we have included as many topics as possible, you’ll be able to find out practically everything related to your account.

Extensive Online Documentation in Semi-dedicated Servers

We’ve compiled a comprehensive online knowledge base for all our current and future clients, so in case you buy a semi-dedicated server account through our company, you will be able to find any information that you are looking for at any time. We have a lot of informative articles, which will help you understand better what’s going on in your semi-dedicated account – "What is PHP?" and "What are file access permissions?" are merely 2 instances. Our comprehensive manuals will help you do anything you wish – extract an archive file, import a database, forward a domain, etc. Plus, we’ve also got troubleshooting instructions, which will allow you to find out what precipitates a specific problem and the viable solutions for it. In case you aren’t able to send emails or your domain name opens an HTTP 500 error message, for example, you can examine our knowledge base and repair the issue in no time. The articles can be accessed through any Control Panel section, as well as through the all-inclusive Help section.