Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Reply Guarantee

  • Each ticket you post to the customer help Department will be replied to in up to one hour. The normal requests are going to be solved right away. Nonetheless, if the support question you have posted calls for the aid of a proficient technician, we will forward the ticket to him and will let you know about the postponement.

  • Top quality support service

  • Top–quality Tech Assistance Service

  • We will be working for you 24/7/365 to provide useful information and tech support and also to help you with any problem that you could have whilst monitoring your virtual server. We can aid you with all pre–configured applications, like your Operating System, server administration panel (with regards to the VPS type) and the Web Hosting Control Panel produced completely by our developers.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Web Hosting Control Panel that is included free–of–charge with your virtual server, you’ll discover an informational Help zone, incorporating all you need to know about supervising your web pages and applications. We have introduced a wide selection of how to reports and video training that illustrate the important site maintenance responsibilities in an understandable manner.