Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Web Hosting Control Panel you will find an in–depth Help Center section featuring multiple articles and commonly asked questions. They are compiled by our support team of skillful technicians. Just type in your question and our intelligent software will return the most suitable answer.

  • Top quality support service

  • Educational Videos

  • For those who would rather learn how to sort out a typically experienced problem by watching a training video, we’ve added a compilation of video tutorials to our Web Hosting Control Panel. All the educational video clips are concise and simple to grasp. They offer visual demonstrations of various site administration techniques.

  • Intuitive help center

  • A One–Hour Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 tech support service with a 60–minute response time guarantee. Our team of experienced customer service technicians will be online for you to attend to all the questions that you could have. During off–peak times, a reply will be given in even less than 20 minutes.