Customer Support Channels
A 1–hour Response Guarantee
Our customer help team is taught to easily attend to all of our cloud website hosting service users’ questions and information requests. Via our ticket system, you are able to submit your request and a support staff fellow member will likely get back to you in less than maximum an hour. In reality, practice indicates that the regular resolution time is Twenty or so minutes.
A Top–quality Support Service
Our help support service is offered by a crew of certified specialists who definitely are prepared to react to your issue right away. You can easily make contact with the tech support crew by starting a help support ticket from your Web Hosting Control Panel or by sending us an email. On business days, you may as well call us on the phone or use the online chatting service.
An Intuitive Help Section
We have integrated a comprehensive education base into the Control Panel so you’re able to get hold of helpful step by step recommendations whenever you want. Each part of the Control Panel has its own contextual support area presenting a selection of how–to content articles. We have also prepared movies to ensure that you get a much better visual representation of the best way to perform any presented process.